Head of Airside Services - Jersey Airport
Tasks
- Analyze financial and operational performance
- Build trade union relationships
- Conduct workplace assessments and trend analysis
- Coordinate resources and manpower planning
- Drive change management and project management
- Ensure health and safety compliance
- Handle customer complaints
- Implement emergency plan and business continuity plan
- Lead continuous improvement initiatives
- Maintain administrative control policies
- Manage KPIs for safety and performance
- Manage customer relationships and commercial alignment
- Manage employee engagement and attrition
- Manage operations with station management teams
- Mentor and coach teams
- Prepare operating budgets and forecasts
- Resolve operational conflicts and irregularities
- Set goals and objectives for talent development
Perks/Benefits
- N/A
Skills/Tech-stack
Budgeting | Business Continuity | Business Continuity Planning | Change Management | Coaching | Conflict Resolution | Continuity planning | Continuous Improvement | Customer Relationship Management | Customer relationship | Emergency Management | Financial Analysis | Forecasting | Health and Safety | Key Performance Indicators | Manpower planning | Mentoring | Performance Management | Performance indicators | Project Management | Relationship Management | Resource Planning | Risk Assessment | Stakeholder management | Trade Union Management | Union management | Workplace Performance Management | Workplace Risk Assessment
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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