Manager, Service Insights and Analytics
Tasks
- Centralize build and run dashboards reports and data models
- Collaborate with risk leadership on business priorities
- Connect and transform data from multiple systems
- Create forecasting and diagnostic analyses
- Design develop implement analytic strategies
- Develop business intelligence solutions
- Establish data warehousing processes
- Evaluate recommend analytics tools and technologies
- Guide coach mentor and develop staff
- Lead analytics initiatives to support business decisions
- Lead insight and reporting analysts team
- Lead master data architecture design development and maintenance
- Maintain continuous improvement processes
- Manage reporting portal for enterprise performance visibility
- Perform hiring interviewing and performance management
- Provide data visualization for actionable insights
Perks/Benefits
- 401k with employer match
- Community Volunteer Time Off
- Company-paid disability insurance
- Dental and vision
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Life insurance
- Maternity Parental Family Care
- Medical with telemedicine
- Mental health support
- Paid Holidays
- Paid time off (PTO)
- Tuition reimbursement
- Wellness program
Skills/Tech-stack
Business Intelligence | Dashboard Development | Data Analysis | Data Architecture | Data Management | Data Modeling | Data Visualization | Data Warehousing | Data integration | Diagnostics | Forecasting | Master Data | Master Data Management | Microsoft Excel | Microsoft Outlook | Microsoft Project | Microsoft SharePoint | Microsoft Visio | Project Management | R | Reporting | SAS | Statistical modeling
Education
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