AIOps Support Engineer
Tasks
- Deliver AI service analytics to stakeholders
- Escalate and resolve AI service issues
- Manage access requests for AI services
- Manage tickets through to closure
- Monitor and respond to Azure incidents
- Monitor logs for Gemini Enterprise and GCP
- Provide support for AI desktop applications
- Resolve Netskope certificate issues
- Triage and resolve AI service alerts
- Troubleshoot Azure ML integration issues
- Troubleshoot GCP errors
- Troubleshoot SSO failures
- Troubleshoot VS Code integration issues
Perks/Benefits
- 401k
- Dental insurance
- Flexible spending account
- Health insurance
- PTO
- Paid leave
- Parental leave
- Vision insurance
Skills/Tech-stack
AIOps | Access Management | Active Directory | Azure Active Directory | Azure ML | CASB | Capacity Management | Certificate troubleshooting | Cloud platform | GCP | Google Cloud | Google Cloud Platform | IAM | ITSM | Identity and Access Management | Identity and access | Incident Response | Jira Service | Jira Service Management | Least Privilege | Log Monitoring | Microsoft Azure | Netskope | Okta | SSL Inspection | SSO | Service Management | ServiceNow | VS Code
Education
N/A
Regions
Countries
States
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