Data Operations & Automation (eCommerce)
Tasks
- Adopt global tools and track impact on quality cycle time productivity
- Coordinate intakes and improvement plans as regional SPOC
- Define requirements from operational pain points
- Ensure monthly delivery SLAs and quality standards
- Improve efficiency through operational change
- Lead reference data initiatives across teams
- Lead reference data operations
- Manage capacity planning and workflow execution
- Manage structured incident management and prevention
- Report operational KPIs and global compliance metrics
- Resolve operational issues and escalations with clients
- Simplify standardize and enable automation for classification and attribute enrichment
Perks/Benefits
Skills/Tech-stack
Capacity Planning | Data analytics | Excel | Incident Management | Microsoft 365 | Python | SQL
Education
N/A
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