Technical Account Manager – Data & Analytics (Remote - Mexico Only)
Tasks
- Advise customers on product configuration and best practices
- Analyze solution usage and data patterns
- Configure solutions based on customer requirements
- Implement proactive maintenance and solution improvements
- Maintain reusable object repository
- Monitor customer solution health and performance
- Prepare performance utilization and support metrics
- Review releases features and fix impact
- Support change management recommendations
- Support data validation and report creation
- Support upsell cross sell and expansion motions
- Troubleshoot errors and investigate defects
Perks/Benefits
Skills/Tech-stack
Change Management | Customer Success | Data Modeling | Data Validation | Data integration | Database Administration | Microsoft Excel | Performance Management | Relational databases | Release Management | Report Creation | SQL | Sales Performance Management | Sales performance | Troubleshooting
Education
N/A
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