AI Program Manager & Developer
Tasks
- Automate executive reporting
- Automate knowledge base generation
- Automate services documentation
- Build reusable AI frameworks
- Build troubleshooting guidance workflows
- Communicate governance updates and publishing policies
- Coordinate cross-functional AI initiatives
- Coordinate integrations with collaboration and ticketing tools
- Create documentation and playbooks for deployment
- Design AI workflows for case summarization
- Design and build custom GPTs
- Enable Citizen Developers
- Ensure RBAC data security and governance controls
- Identify and prioritize AI use cases
- Implement smart routing and case deflection
- Lead AI roadmap execution
- Measure adoption and optimize using usage data
- Provide AI training and best practices
- Serve as AI business council liaison
- Track adoption efficiency and ROI metrics
Perks/Benefits
- Always on recognition
- Annual wellness and community outreach days
- Flexible work environment
- Global collaboration and networking opportunities
- Paid Wellbeing Days
- Paid volunteer days
- Work from anywhere option
Skills/Tech-stack
AI Governance | API Integration | ChatGPT enterprise | Confluence | Copilot | Custom GPTs | Data Security | Enterprise compliance | Generative AI | GitHub | Jira | Microsoft Teams | Outlook | Python | RBAC | Salesforce | Service Cloud | SharePoint | Structured Prompts | Workflow automation
Education
N/A
Roles
AI | AI Developer | AI Program Manager | Developer | Manager | Program Manager
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