Software Enabling and Optimization Engineer

MYS - Penang, Malaysia

USD 141K-236K (estimate) Senior-level Full Time

@ I...

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Found 1d ago

Tasks

Analyze customer needs and escalate issues
Analyze customer service data for root causes
Deliver customer support training
Manage customer support databases
Monitor customer complaints
Provide escalation reports and status updates
Resolve customer platform issues
Respond to customer inquiries

Perks/Benefits

Hybrid work model

Skills/Tech-stack

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Software Enabling and Optimization Engineer

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