Assistant Director, Workforce Development Enrollment & Operations
Tasks
- Analyze enrollment and service data
- Collaborate with workforce development employer partnerships and registrar
- Coordinate with IT and functional teams
- Establish monitor and report enrollment KPIs
- Identify gaps across CRM registration and communication systems
- Implement process and policy enhancements
- Lead workforce development enrollment operations
- Optimize enrollment workflows systems and processes
- Oversee enrollment operations across multiple systems
- Provide data-driven recommendations to leadership
- Supervise coach and develop enrollment staff
- Translate enrollment strategy into operational workflows
Perks/Benefits
- Employer Retirement Contributions
- Flexible work options
- Generous personal leave
- Premium Healthcare Plans
- Professional development opportunities
- Tuition discounts
Skills/Tech-stack
CRM | Data Analysis | Enrollment Management | Key Performance Indicators | Performance indicators | Process Improvement | Team leadership | Workflow Optimization
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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