Associate Analyst/Analyst/Senior Analyst, Customer Analytics
Centennial Tower, Singapore
SGD 70K-93K (estimate) Mid-level Full Time
Tasks
- Apply advanced analytics modeling and machine learning to customer behavior
- Build behavioral and needs based customer segmentation
- Create a 360 view of customers and actionable segmentations
- Design personalized offers and run A B testing
- Enhance CRM and real time rules capabilities
- Evaluate marketing strategy effectiveness
- Implement analytical solutions with business intelligence data warehouse IT and smart IR teams
- Leverage customer data and analytics to acquire retain customers
- Monitor business performance and highlight trends
- Optimize sales structure communication and coverage
- Predict CLV and profitability
- Translate modeling results into strategy using dashboards
Perks/Benefits
- N/A
Skills/Tech-stack
A/B | A/B Testing | B testing | Base SAS | Business Intelligence | CLV Prediction | CRM | Customer Segmentation | Data Visualization | Data analytics | Machine Learning | Predictive Modeling | Python | R | SAS EG | SQL | Tableau
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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