Associate Enrollment Specialist
Tasks
- Achieve service and contact protocol standards
- Build and manage student enrollment pipeline
- Discover student needs and motivations
- Guide application and decision process
- Maintain accurate student records
- Participate in team coaching and knowledge sharing
- Present program features and financing options
- Provide customer support via phone and chat
- Qualify leads for program fit and readiness
- Recommend degree programs and solutions
- Use customer tracking tools to manage workflow
Perks/Benefits
- 401k
- Dental insurance
- Disability insurance
- Employee stock purchase plan
- Entertainment discounts
- Health insurance
- Life insurance
- Overtime pay eligibility
- Paid Holidays
- Paid time off
- Parental leave
- Retail discounts
- Tax advantage accounts
- Tuition assistance
- Vision insurance
- Wellness incentives
Skills/Tech-stack
Communication | Customer Relationship Management | Customer Service | Customer Tracking Software | Customer relationship | Customer tracking | Data entry | Forecasting | Lead Qualification | Pipeline Management | Relationship Management | Sales | Time management | Tracking software
Education
N/A
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