Associate Manager, Global Analytic Insights
PHL Quezon City - UP Ayala TechnoHub Bldg M, 3rd Flr, Philippines
PHP 360K-360K (estimate) Mid-level Full Time
Tasks
- Coach and manage direct reports
- Collaborate with operations to identify process gaps
- Conduct descriptive and statistical analysis
- Deliver consultative client recommendations
- Develop key driver analysis and metric linkages
- Document qualitative process via interviews and observations
- Identify performance improvement opportunities using analytics
- Incorporate standards and best practices
- Lead analysts and consultants
- Lead client presentations of insights and recommendations
- Manage resources and team goals
- Oversee analytic and performance improvement activities
- Provide technical guidance and validate results
- Teach insight derivation and build recommendations
Perks/Benefits
- N/A
Skills/Tech-stack
Customer satisfaction | Customer satisfaction analysis | Data Visualization | Driver analysis | Forecasting | Key driver analysis | Microsoft Excel | Process Improvement | Python | Qualitative research | R | ROI analysis | Satisfaction Analysis | Six Sigma | Statistical Analysis
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
Analytics | Analytics Manager | Associate | Associate Manager | Manager
Regions
Countries
States
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