Team Leader: Operational Analytics
Tasks
- Advise on database management and data warehousing
- Build data visualizations
- Drive process automation opportunities
- Ensure delivery within timelines
- Identify business challenges with data
- Lead business analysts team
- Manage agile projects
- Manage team performance in fast moving environment
- Monitor Amazon Connect reporting dashboards
- Oversee operational system support work
- Perform operational process mapping
- Provide data-driven insights
- Support ETL data flow
- Support client facing departments
- Track work in Jira
Perks/Benefits
- N/A
Skills/Tech-stack
Agile project management | Amazon Connect | Data Mining | Data Visualization | Data Warehousing | Database Management | ETL | Jira | MS Excel | MS Outlook | MS Word | Operational process | Operational process mapping | Power BI | Process Automation | Process Mapping | Project Management
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