Brokerage Team Leader
IN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH), India
INR 1500K-4000K (estimate) Senior-level Full Time
Tasks
- Coach associates
- Collaborate with cross-functional teams
- Conduct reviews for audit requirements
- Delegate tasks
- Drive automation initiatives
- Ensure timely issue resolution
- Escalate operational issues
- Identify trends
- Implement corrective actions
- Implement system enhancements
- Maintain compliance procedures
- Manage process improvement projects
- Monitor operational metrics
- Oversee brokerage operations
- Prioritize workflow
- Provide administrative support
- Provide performance feedback
- Review reports
- Serve as liaison between associates and supervisors
- Share knowledge
- Train associates
Perks/Benefits
Skills/Tech-stack
Automation | Data Analysis | Microsoft Excel | Operational reporting | Performance Management | Power Automate | Power BI | Problem Solving | Process Improvement | Stakeholder management | VBA | Workflow prioritization
Education
N/A
Roles
Lead | Operations | Operations Team Leader | Team Lead | Team Leader
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