Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group
Tasks
- Achieve monthly KPIs
- Analyze leads
- Convert leads into sales
- Direct telesales to meet sales targets
- Ensure compliance with bank policies
- Ensure end to end customer service
- Follow up with departments to resolve delays
- Generate revenue through personal loan sales
- Maintain records of approvals and requests
- Manage customer relationships through outbound channels
- Manage leads in CRM within agreed TAT
- Monitor performance to improve productivity and efficiency
- Process customer requests or offers
- Resolve customer issues
- Update systems after customer calls
Perks/Benefits
- N/A
Skills/Tech-stack
CRM | Cross-selling | Customer Service | Lead Management | Personal Loan | Risk Management | Sales analytics | Telesales
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