Business Strategy Analyst Senior – Member Experience Analytics
San Antonio Home Office I, United States
USD 103K-197K Senior-level Full Time
Tasks
- Analyze profit and loss performance for strategic insights
- Communicate insights to senior leaders
- Create visualization and reporting
- Define KPIs and data instrumentation requirements
- Define and implement member experience analytics instrumentation
- Design member interaction capture across channels
- Develop analytical framework and blueprint
- Identify measure monitor and control risks per risk and compliance policies
- Partner with business leaders to answer business questions
- Provide guidance and on the job training
- Transform data into actionable insights
- Translate findings into strategy management insights
Perks/Benefits
- 401k
- Adoption Assistance
- Career development
- Continuing education
- Life insurance
- Medical, dental, vision plans
- Paid Holidays
- Paid time off
- Parental benefits
- Volunteer hours
- Wellness programs
Skills/Tech-stack
Adobe Analytics | Customer Journey | Customer journey mapping | Data Instrumentation | Data Instrumentation Design | Data Quality | Data Visualization | Data analytics | Data integration | Instrumentation design | Journey Mapping | Key Performance Indicators | Microsoft Excel | Performance indicators | Project Management | Python | R | Reporting | SAS | SQL | Snowflake | Tableau
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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