Customer AI & Analytics Product, Principal (Senior Manager)
HK-Hopewell Center (AIA HK), Hong Kong
HKD 155K-240K (estimate) Senior-level Full Time
Tasks
- Champion agentic AI tools and build AI literacy
- Communicate data gaps and quality issues to senior stakeholders
- Define AI transformation roadmap and track adoption metrics
- Define data collection strategy across digital touchpoints
- Define upstream data inputs for propensity models
- Drive data collection priorities onto IT and engineering roadmaps
- Ensure PDPO and GDPR compliance for new data collection
- Establish data collection governance
- Lead agentic AI transformation of customer and marketing processes
- Maintain data collection registry
- Monitor data quality at the collection layer
- Own event taxonomy and data collection standards
- Partner with IT and data teams to align priorities
- Review and sign off telemetry implementation
- Specify identity linkage requirements for data stitching
- Translate business intelligence needs into data collection requirements
Perks/Benefits
- N/A
Skills/Tech-stack
Acceptance criteria | Agentic AI | Azure OpenAI | Business Analysis | Customer Journey | Customer journey mapping | Data Contracts | Data Governance | Data Quality | Data specifications | Data stitching | Event taxonomy | GDPR | GitHub Copilot | Identity resolution | Journey Mapping | LLM automation | Language Models | Large Language Models | PDPO | Prompt engineering | Propensity Modeling | Requirements documentation | Telemetry | User stories
Education
N/A
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