Customer Success Manager, Brand & Media Analytics
Tasks
- Collaborate with internal teams
- Collect client feedback
- Configure dashboards and alerting
- Deliver client facing reports
- Guide platform setup
- Interpret narrative and social listening data
- Manage renewals
- Onboard new clients
- Provide training and ongoing support
- Relay feedback for product improvements
- Summarize emerging trends
Perks/Benefits
Skills/Tech-stack
Alert configuration | Client Management | Communication Strategy | Dashboard configuration | Data Analysis | Google Workspace | Media monitoring | Report Writing | Slack | Social Listening | Zoom
Education
N/A
Regions
Countries
States
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