Customer Support Engineer - India
Tasks
- Evaluate problems
- Handle daily technical operations
- Manage workload to meet SLAs and KPIs
- Perform and support customer field services
- Provide continuous improvement for customer adoption
- Respond to technical support issues
- Solve issues hands on or escalate to engineering
- Submit and manage feature requests and bugs
- Support account technical status and activities
- Track and follow up on escalations
Perks/Benefits
Skills/Tech-stack
Bash | File systems | High Performance | High-Performance Computing | Linux | NAS | Networking | Object storage | Performance Computing | S3 | Troubleshooting
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Related jobs
-
Senior Database Engineer - #3190 (Remote) INR 1500K-2700KAWS IAM | AWS KMS | AWS RDS | Amazon Aurora | BashOn-call rotation | Remote workSenior-level Full TimeChennai, India R12h ago
-
Software Engineer SRE (Site Reliability Engineer) INR 1600K-3000KAWS | Ansible | Apache Airflow | Apache Kafka | Apache SparkSenior-level Full TimeBangalore, India Office (BANGALORE) R13h ago
-
Senior Data Engineer INR 3000K-4000KCI/CD | Cloud Storage | Column-Level Security | DBT | Data GovernanceHybrid work environment | Mentorship and growth opportunitiesSenior-level Full TimeChennai, India20h ago
-
Senior DevOps Engineer INR 3000K-4000KAlerting | Amazon Web Services | Azure DevOps | CI/CD | Cloud SecuritySenior-level Full TimeBengaluru, Karnataka, India20h ago
-
Sr Software Engineer INR 2775K-4000KAWS | Apache Iceberg | CI/CD | Docker | EC2Cross-functional projects | Learning programs | Training coursesSenior-level Full TimeMumbai, India22h ago
-
Sr Software Engineer (C++, AI) INR 2500K-4460KBenchmarking | C++ | CPU Utilization | CUDA | Computer VisionCareer development | Continuous learning | Flexible work arrangements | Work-life balanceSenior-level Full TimeMumbai, India22h ago
-
Lead Software Engineer INR 3000K-4500KAgile | Amazon Web Services | Apache Spark | Autosys | CrontabSenior-level Full TimeOff Embassy Golf Links Business Park, …1d ago
-
Senior-level Full TimePune, India1d ago
-
Senior Data Platform Support Engineer -GCP Certified INR 3000K-4000KArtifact Registry | Bash | BigQuery | Cloud Composer | Cloud MonitoringHybrid work | On-call rotaSenior-level Full TimePune, India R1d ago
-
Lead Site Reliability Engineer - AI Platforms INR 3000K-5000KAI serving | API Gateway | Alerting | ArgoCD | Auto ScalingSenior-level Full TimePrimary location: Bengaluru, Karnataka1d ago
-
Sr ML & AI Engineer INR 2500K-4800KAWS | Agentic AI | Bash | CI/CD | Cloud NativeAgile team collaboration | Cross-functional projects | Online learning courses | Training and developmentSenior-level Full TimeMumbai, India1d ago
-
Senior Forward Deployed Engineer II (AI/ML) INR 1800K-3500KAgents SDK | CUDA | Cache optimization | Continuous batching | CrewAIMid-level Full TimeBengaluru2d ago
-
Senior Forward Deployed Engineer I (AI/ML) INR 3000K-4800KAgents SDK | CUDA | Continuous batching | CrewAI | Data CompressionHybrid work | Travel up to 30%Senior-level Full TimeBengaluru2d ago
-
Lead Quality Development (SDET) Engineer-Gen AI INR 2000K-3300KAPI Testing | AWS | Azure | BDD | CI/CD5 days a week | Mentorship opportunities | Work from OfficeSenior-level Full TimeNoida, India3d ago
-
Senior Analyst-Data Science INR 3000K-5000KActive Learning | Algorithms | Apache Hive | Apache Spark | Bayesian MethodsSenior-level Full TimeGurugram, HR, India3d ago
-
Staff Engineer - Golang INR 2000K-3500KAWS | Automation Testing | Azure | C plus plus | CI/CDOn-call rotationSenior-level Full TimePune, MH, India3d ago
-
Senior-level Full TimeGurgaon, Haryāna, India3d ago
-
Senior-level Full TimeBangalore, Karnātaka, India3d ago
-
Mid-level Full TimeIndia - Hyderabad4d ago
-
Senior-level Full TimePrimary location: Hyderabad, Telangana4d ago
-
Senior-level Full TimeJohnson Controls India COEE14d ago
-
Software Engineer – Confluent Kafka on IBM Z-Linux INR 2800K-4200KAWS | Agile | Ansible | Ansible Vault | BashSenior-level Full TimeBengaluru, Maruthi Onyx - TESCO TSA, …4d ago
-
Principal Software Engineer - Space Simulation Platform INR 3000K-5000KAccess Control | Adaptive Step Integration | Async/Await | Build systems | C++Career growth | ESOPs | Gratuity | Health insuranceSenior-level Full TimeBengaluru, Karnataka, India4d ago
-
Agile | CI/CD | Case Development | Continuous Deployment | Continuous TestingSenior-level Full Time Part Timebangalore, India4d ago
-
Site Reliability Engineer - Big Data (7 to 11 years) INR 2200K-3500KAirflow | Ansible | Apache Kafka | Apache Pinot | Apache RangerAccidental insurance | Adoption assistance program | Critical illness insurance | Day-care Support Program | Emergency Support SystemSenior-level Full TimeBangalore4d ago