Data Analyst - Custom Solutions (US Remote)
Dania Beach, United States
R
USD 90K-125K (estimate) Mid-level Full Time
Tasks
- Analyze customer interaction records and logs
- Collaborate with Sales Product Development and Project Management on business metrics
- Create and maintain analytics documentation
- Define key performance indicators and success metrics
- Develop performance scorecards and support business reviews
- Identify application performance enhancement opportunities
- Improve self service rates and identification and authentication rates
- Lead continuous improvement initiatives
- Perform trend analysis and proactive reporting
- Use reporting to detect issues and validate performance
Perks/Benefits
- 401k retirement plan
- Cell phone reimbursement
- Company paid life insurance
- Dental insurance
- Employee assistance program
- Employee events
- Flexible spending account
- Free snacks
- Gym reimbursement
- Health insurance
- Health savings account
- Internet reimbursement
- Paid Holidays
- Paid parental leave
- Stock options
- Tuition reimbursement
- Unlimited vacation
- Vision insurance
Skills/Tech-stack
Data Visualization | Data analytics | Key Performance Indicators | Looker | Metrics Analysis | Microsoft Excel | Microsoft Power | Microsoft Power BI | Performance indicators | Power BI | Reporting | SQL | Trend analysis
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
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