Data Center Technician, DCC Communities
Covington, Georgia, USA
USD 54K-96K (estimate) Senior-level Full Time
Tasks
- Conduct hardware break fix
- Create documentation
- Escalate issues to senior technicians
- Execute change management
- Improve processes based on operational analysis
- Maintain service-level agreements
- Participate in scheduled maintenance
- Perform on-call duties
- Perform server rack installations
- Respond to operational incidents
- Serve as primary contact for stakeholders
- Train and onboard new team members
- Troubleshoot network issues
Perks/Benefits
Skills/Tech-stack
Agreement management | Call Support | Change Management | Documentation | Hardware Repair | Hardware Troubleshooting | Incident Management | Layer 1 | Layer 1 troubleshooting | Layer 2 | Layer 2 troubleshooting | Network Protocols | Networking Troubleshooting | On-Call | On-call support | Server Hardware | Server hardware troubleshooting | Service Level | Service Level Agreement | Service Level Agreement Management
Education
Roles
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