Data Operations Customer Support Specialist Journeyman
Washington, DC, United States
USD 80K-120K (estimate) Mid-level Full Time
Tasks
- Alert on data service issues
- Apply data governance practices
- Conduct change management support
- Coordinate with data engineering teams
- Coordinate with platform teams
- Develop knowledge base content
- Manage incidents and tickets end to end
- Monitor data service health
- Perform root cause analysis
- Troubleshoot ETL pipeline issues
- Troubleshoot data access issues
- Troubleshoot data quality issues
Perks/Benefits
- N/A
Skills/Tech-stack
Access Control | Anomaly Detection | Auditing | Cause analysis | Change Management | Data Governance | Data Observability | Data Quality | Data Security | ETL | Escalation management | ITSM | Incident Management | Log Analysis | Monitoring | Performance Metrics | Query troubleshooting | Root Cause Analysis | Root cause | SLA management | SQL
Education
Regions
Countries
States
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