Data Platform Operations Service Manager
Bengaluru Campus 31, India
INR 1500K-2205K (estimate) Mid-level Full Time
Tasks
- Communicate during outages incidents and changes
- Coordinate testing and deployment with minimal disruption
- Define and execute release management processes
- Define and track SLAs SLOs and KPIs
- Define standardized onboarding frameworks and checklists
- Drive operational excellence and continuous improvement
- Ensure 24x7 monitoring alerting and response
- Ensure high availability performance and stability
- Ensure security regulatory and validation compliance
- Escalate blockers to stakeholders
- Execute OPEX cost optimization
- Identify record and manage risks and issues
- Lead L2 L3 operations
- Lead mentor and develop operations team
- Maintain SOPs runbooks and knowledge repositories
- Manage ETL ELT pipeline onboarding end to end
- Manage environment monitoring patching and upgrades
- Manage incident, problem, change, and release
- Manage vendor and contractor resources
- Own platform day to day operations
- Perform root cause analysis
- Plan disaster recovery and resilience
- Provide technical leadership and direction
- Reuse and standardize platform capabilities
- Support CI CD pipelines automation and promotion across environments
- Support data governance risk and compliance audits
- Troubleshoot and optimize data platforms
Perks/Benefits
- N/A
Skills/Tech-stack
As-a-Service | Azure | Azure Data | Azure Data Factory | Azure Data Lake | Azure DevOps | Azure Purview | Azure Synapse | CI/CD | Cause analysis | Change Management | Compliance | Data Factory | Data Lake | Data Privacy | Data Security | Databricks | Disaster Recovery | ELT | ETL | ETL orchestration | Git | GitHub | Governance | ITIL | Incident Management | Infrastructure as a Service | KPI | Monitoring | Observability | Platform as a Service | Problem Management | Resilience planning | Root Cause Analysis | Root cause | SLA | SLO
Education
N/A
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