Director of Financial Aid Enrollment Support
Tasks
- Conduct staff hiring onboarding and evaluation
- Coordinate financial aid operations with other departments
- Coordinate student success alignment
- Create financial aid operating manuals
- Develop policies and performance measures
- Ensure regulatory compliance for financial aid programs
- Handle complex customer service inquiries
- Manage departmental workflows
- Oversee scholarship awarding operations
- Plan financial aid office operations
- Provide staff training and cross training
- Support front facing staff onboarding and knowledge development
Perks/Benefits
- Dental insurance
- Disability insurance
- Fitness center access
- Health insurance
- Life insurance
- Retirement plan match
- Tuition assistance
Skills/Tech-stack
Customer Service | Data Systems | Database Management | Department of Education | Department of Education Regulations | Financial Aid | Financial aid administration | Process Improvement | Regulatory Compliance | Reporting | Scholarship Administration | State Aid Programs | Strategic Planning | Title IV | Workforce Management
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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