Director, Technology - Omni Fulfillment
Phoenix, AZ, United States
USD 163K-244K (estimate) Executive-level Full Time
Tasks
- Drive fulfillment workflow optimization inventory visibility and routing
- Drive omni channel fulfillment expansion
- Ensure BOPIS ship from store and returns workflows
- Lead fulfillment product strategy and roadmap
- Lead issue resolution and service performance
- Manage operational support processes for fulfillment platforms
- Oversee incident management escalation handling and SLA adherence
- Own end to end store fulfillment product lifecycle
- Own fulfillment performance and cost efficiency
- Partner with cross functional teams for enterprise initiatives
- Track operational performance adoption and business impact
- Translate operational challenges into product improvements and automation
Perks/Benefits
Skills/Tech-stack
Automation | BOPIS | Incident Management | Inventory Visibility | Omni-Channel | Operational Efficiency | Order Management | Product Management | Returns Management | Roadmap | Routing | SLA | SaaS | Ship From Store | Workflow Optimization
Education
N/A
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