Medicare Enrollment Processor

Tasks

• Answer Help Desk calls for enrollment questions
• Implement automated and digital processes
• Outreach to applicants for additional information
• Process Medicare Enrollment applications
• Process enrollments correctly
• Provide coverage for Medicare Advantage and Medex mailboxes inquiries
• Review and research missing enrollment information
• Review member communications for accuracy
• Update related systems
• Validate enrollments in pre enrollment tool

Perks/Benefits

• 401k
• Dental insurance
• Medical insurance
• Paid time off
• Vision insurance
• Well-being benefits

Skills/Tech-stack

CMS Regulations | Customer Service | Data Validation | Help desk | Medicare Advantage | Time management