Sales Operations Specialist (Sales Analytics) | Morning Shift
Taguig City, Metro Manila, Philippines
PHP 456K-576K (estimate) Mid-level Full Time
Tasks
- Administer Salesforce training for sales teams
- Administer customer contracts and agreements
- Administer distributor promotional programs
- Administer rebates commissions and special commercial terms in SAP
- Align sales data with sales leadership
- Answer customer commercial questions
- Build and update reports dashboards and insights
- Coordinate regional reporting requests
- Create reports in Power BI
- Drive business analytics report improvements
- Ensure customer satisfaction and customer journey dialogs
- Execute quality response time monitoring and escalation
- Maintain customer data in Salesforce CRM
- Manage customer master data
- Manage distributor conflicts
- Monitor customer annual volumes
- Process Excel exports for analytics
- Propose process improvements for quote to order
- Provide sales analytics reports
- Support quote to order process for list articles
- Support quote to order process for non list articles
Perks/Benefits
Skills/Tech-stack
CRM | Commission management | Contract Management | Customer Master | Customer Master Data | Customer Relationship Management | Customer relationship | Data Analysis | Data Cleansing | Data insights | MS Office | Master Data | Microsoft Excel | Order-to-Cash | Power BI | Pricing | Project Management | Quote-to-Order | Rebates | Relationship Management | SAP | Salesforce | Stakeholder management | Statistics
Education
N/A
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