FLEX Project Manager / Business Analyst, ITSM Reporting and Analytics

Bethesda, MD, United States

USD 83K-178K (estimate) Mid-level Full Time

@ M...

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Found 22h ago

Tasks

Act as Scrum Master
Build data definitions
Collaborate with stakeholders
Create work management processes
Define ITSM metric governance
Drive delivery of actionable reporting
Gather reporting requirements
Manage ITSM and ITIL operations projects
Manage ITSM reporting projects
Manage reporting team workflow
Resolve complex issues
Write technical documentation

Perks/Benefits

Skills/Tech-stack

Education

N/A

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FLEX Project Manager / Business Analyst, ITSM Reporting and Analytics

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