Front Office Strategy Consulting - Pharma Life Sciences Customer Analytics - Manager
New York - 300 Madison Avenue, United States
USD 99K-232K Mid-level Full Time
Tasks
- Analyze customer touchpoints
- Coach team members
- Collaborate with leadership to maintain quality and timelines
- Conduct customer journey analysis
- Design customer journey maps
- Develop customer engagement strategies
- Lead customer-centric consulting initiatives
- Manage client accounts
- Optimize service design with customer data management
- Oversee project planning budgeting and execution
- Resolve stakeholder conflicts
Perks/Benefits
Skills/Tech-stack
Account Management | Budgeting | Business Process | Business process improvement | Client account management | Customer Data | Customer Data Management | Customer Engagement | Customer Experience | Customer Journey | Customer Segmentation | Customer engagement strategies | Customer journey analysis | Data Management | Data-Driven Insights | Data-driven | Engagement strategies | Journey analysis | Process Improvement | Project Planning | Trend analysis
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Regions
Countries
States
Cities
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