Fulfillment Support Supervisor, Full Time - South Coast Plaza
Costa Mesa, CA, United States
USD 35K-36K (estimate) Entry-level Full Time
Tasks
- Achieve NPS packed quality standards
- Allocate staff and resources for fulfillment
- Audit outgoing packages for packing quality
- Drive workload planning meeting inputs
- Ensure orders ship ready on time
- Lead pick and pack operations
- Maintain clean safe fulfillment environment
- Manage workload and task prioritization
- Monitor fill rates and ship speed
- Perform fulfillment audits
- Redirect team when quality standards fail
- Schedule staff within workload hours
- Serve as NPS driver for packed quality
- Train colleagues for order packing
Perks/Benefits
- Colleague resource groups
- Employee assistance program
- Merchandise discounts
- Performance bonus
- Referral bonus
- Sales commissions
- Volunteer opportunities
Skills/Tech-stack
Audit management | Customer Service | Forecasting | NPS | Order fulfillment | Pack and ship | Quality Assurance | Scheduling | Training | Workforce Planning
Education
Regions
Countries
States
Cities
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