Order Fulfillment Supervisor Full Time
Tasks
- Assess team member performance and provide feedback
- Coach and train Omni Experience Ambassadors
- Ensure safe and organized work environment
- Handle damaged goods and spoiled products
- Handle expired or short dated items
- Lead Omni operations
- Maintain staging area standards
- Manage inventory discrepancies
- Manage omni team members
- Meet SLA productivity expectations
- Oversee supplies ordering and replenishment
- Package orders per SOP
- Pick orders with RF scanner
- Print shipping labels and packing slips
- Process member orders
- Process returns
- Review daily and weekly OMNI reporting
- Support hiring and performance management
- Update merchandise locations
- Verify merchandise with RF scanner
Perks/Benefits
- 401k match
- Dental benefits
- Employee stock purchase plan
- Flexible spending account
- Free memberships
- Health benefits
- Health savings account
- Paid time off
- Vision benefits
- Weekly pay
Skills/Tech-stack
Coaching | Customer Service | Data-Driven Decision Making | Data-driven | Decision Making | Employee Performance Management | Inventory Management | Leadership | Order fulfillment | Performance Management | Productivity tracking | RF scanner | Reporting | SOP compliance | Training | Workflow Management
Education
N/A
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