Software Developer III, Full-Stack, Cloud Applied AI
Tasks
- Apply expertise in contact center customer support workflows or generative AI to guide product direction
- Co develop integrations with partner technologies
- Define technical roadmap for integrating AI agents
- Deploy and operate cloud systems
- Design architecture for cloud contact center software
- Develop accessible intelligent interactions
- Drive end to end development of cloud contact center software
- Guide team on system design performance and reliability
- Lead technical engagement with external partners
Perks/Benefits
Skills/Tech-stack
AI Agents | Agentic Frameworks | C++ | CCaaS | CSS | Cloud Computing | Conversational AI | Customer support | Customer support operations | Data Structures | Data Structures and Algorithms | Distributed Systems | Generative AI | Golang | HTML | Java | JavaScript | Language Models | Language Processing | Large Language Models | Natural Language | Natural Language Processing | Networking | Python | Security | Support operations | System design | Telephony | TypeScript | WebRTC
Education
Bachelor of Engineering | Bachelor of Science | Master of Science | PhD
Roles
Developer | Full Stack | Full Stack Developer | Software Developer
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