Customer Order and Fulfillment Specialist
Grand Rapids, United States
USD 116K-149K (estimate) Senior-level Full Time
Tasks
- Connect to customer portals
- Coordinate order fulfillment
- Enter customer orders
- Escalate SQDC risks
- Handle shipping documentation issues
- Maintain order dashboards
- Maintain order records
- Manage backlog
- Monitor order status
- Participate in process continuous improvement
- Prioritize shipments
- Process order intake
- Resolve delivery date discrepancies
- Resolve order issues
- Resolve pricing discrepancies
- Resolve quantity discrepancies
- Review purchase orders
- Support invoicing resolution
- Validate customer orders
Perks/Benefits
Skills/Tech-stack
Backlog Management | Customer portals | Data Accuracy | ERP systems | Microsoft Excel | Microsoft PowerPoint | Oracle | Order Management | Order review | Purchase order | Purchase order review | SAP | Shipment prioritization
Education
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