Retention Analytics Manager - Mat Cover
Tasks
- Analyze bonus efficiency and promotional investment
- Build measurement frameworks across customer journey
- Coach talent and manage performance
- Coordinate team solutions delivery for analytics use cases
- Create reports dashboards and analyses
- Develop customer segmentation and behavioral insights
- Drive player engagement retention and loyalty
- Educate data analytics user community
- Evaluate KPI performance and customer lifetime value
- Forecast retention and lifetime value
- Maintain data analytics requirements with stakeholders
- Supervise data analytics quality assurance reviews
- Support test-and-learn initiatives
- Translate complex data into clear commercial narratives
- Translate customer data into actionable insights
Perks/Benefits
- Buy and sell holiday
- Generous group bonus scheme
- Hybrid working
- Paid day off for Christmas or New Year
- Paid development days
- Pension matched to 6 percent
- Private medical insurance
- Wellbeing app subscription
Skills/Tech-stack
A/B | A/B Testing | B testing | Customer Lifetime Value | Customer Retention | Customer Segmentation | Data Engineering | Data Processing | Data Visualization | Data Wrangling | Data analytics | Forecasting | Hypothesis Testing | KPI Management | Lifetime Value | Power BI | Python | R | Reporting | SQL | Statistical Analysis | Tableau
Education
N/A
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