Retention Analytics Manager - Mat Cover

Tasks

• Analyze bonus efficiency and promotional investment
• Build measurement frameworks across customer journey
• Coach talent and manage performance
• Coordinate team solutions delivery for analytics use cases
• Create reports dashboards and analyses
• Develop customer segmentation and behavioral insights
• Drive player engagement retention and loyalty
• Educate data analytics user community
• Evaluate KPI performance and customer lifetime value
• Forecast retention and lifetime value
• Maintain data analytics requirements with stakeholders
• Supervise data analytics quality assurance reviews
• Support test-and-learn initiatives
• Translate complex data into clear commercial narratives
• Translate customer data into actionable insights

Perks/Benefits

• Buy and sell holiday
• Generous group bonus scheme
• Hybrid working
• Paid day off for Christmas or New Year
• Paid development days
• Pension matched to 6 percent
• Private medical insurance
• Wellbeing app subscription

Skills/Tech-stack

A/B | A/B Testing | B testing | Customer Lifetime Value | Customer Retention | Customer Segmentation | Data Engineering | Data Processing | Data Visualization | Data Wrangling | Data analytics | Forecasting | Hypothesis Testing | KPI Management | Lifetime Value | Power BI | Python | R | Reporting | SQL | Statistical Analysis | Tableau