Senior Director, Care Servicing Operational Analytics
Chicago - 555 West Adams St, United States
USD 166K-250K Senior-level Full Time
Tasks
- Build and develop high-performing analytics team
- Define KPI frameworks and performance measurement
- Embed analytics into forecasting and capacity planning
- Establish operational performance metrics and success measures
- Lead analytics platform vision and roadmap
- Modernize analytics with automation advanced analytics and AI
- Partner with enterprise data platform stakeholders
- Provide data driven advisory to senior leaders
- Translate business priorities into scalable analytics capabilities
Perks/Benefits
- 24/7 support
- 401k match
- AD&D insurance
- Adoption Assistance
- Care Work Membership
- Career coaching
- Caregiver support
- Charitable Gift Matching
- Commuter benefits
- Dependent care FSA
- Employee discounts
- Employee stock purchase plan
- FSA
- Fertility planning coverage
- Flexible time off
- Guided Meditation Programs
- HSA
- Legal Plan
- Life insurance
- Long-term care insurance
- Long-term disability
- Medical, dental & vision coverage
- Paid Holidays
- Paid parental leave
- Paid volunteer time off
- Pet insurance
- Short-term disability
- Therapy Coaching Programs
- Travel accident coverage
- Tuition reimbursement
Skills/Tech-stack
Artificial Intelligence | Automation | Business Intelligence | Capacity Planning | Data Modeling | Data Products | Data Visualization | Forecasting | KPI frameworks | Lakehouse | Machine Learning | Operational analytics | Performance Analytics | Predictive Analytics | Semantic layer | Shared Data | Shared Data Products
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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