Quality Associate, LMAQ, Last Mile Analytics and Quality (LMAQ)
Bengaluru, Karnataka, IND
INR 700K-1300K (estimate) Mid-level Full Time
Tasks
- Escalate problems to relevant teams
- Identify audit patterns
- Investigate images and videos
- Monitor performance metrics
- Perform manual audits
- Recommend actions in accordance with SOPs
- Resolve outliers and exceptions
- Respond to stakeholders based on SOP and SLA
- Transcribe customer calls and emails
- Update trackers and workflow tools
Perks/Benefits
Skills/Tech-stack
Education
Roles
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