Data Center Manager-Mid Shift, DCO
Tasks
- Assign trouble tickets
- Automate workflows
- Coordinate absence and vacations
- Coordinate technical solutions for SLAs
- Develop career paths
- Implement technology innovation
- Improve team process
- Improve throughput
- Lead large scale events outages
- Maintain 7x24 shift arrangement
- Maintain on-call schedule
- Manage data center operations team
- Manage day-to-day data center operations
- Manage queue operations
- Measure and meet operational KPIs
- Oversee hardware logistics
- Prioritize trouble tickets
- Recommend document and oversee policies and procedures
- Recruit and train data technicians
- Serve as subject matter expert
Perks/Benefits
- 401k matching
- Dental insurance
- EAP
- Flexible spending accounts
- Health insurance
- Life insurance
- Medical Advice Line
- Mental health support
- Paid time off
- Parental leave
- Vision insurance
Skills/Tech-stack
AWS | Automation | Call Support | Client-Server | Client-server environments | Hardware Repair | Hardware Troubleshooting | Incident Management | KPI Management | Linux | Management Tools | Network Troubleshooting | On-Call | On-call support | Queue management | SLAs | Server environments | System management | System management tools | Technical writing
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Technology
Roles
Regions
Countries
States
Cities
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