IN_Senior Associate_Agentic contact center ( Chatbots / Voicebots - Core.Ai) _GCC_Advisory_Bangalore
INR 2500K-4800K (estimate) Senior-level Full Time
Tasks
- Architect RAG knowledge bases
- Architect agent assist frameworks
- Build and optimize Voice Bots
- Build and optimize chatbots
- Containerize applications with Docker
- Deploy cloud native solutions on AWS Azure and GCP
- Design contact centre transformation solutions
- Develop microservices with API first design
- Ensure security scalability resilience and compliance
- Implement CI/CD pipelines
- Implement auto quality audit systems
- Integrate IVR CRM ticketing and backend APIs
- Mentor junior developers
Perks/Benefits
Skills/Tech-stack
API first | AWS | AWS Lex | Agent Assist | Amazon Connect | Auto quality audit | Avaya | Azure | Azure Cognitive | Azure Cognitive Services | CI/CD | Cognitive Services | Compliance | Docker | Driven systems | Dynamics 365 | Event Driven | Event Driven Systems | GCP | Genesys | GitOps | Google CCAI | IVR | Kore.AI | Kubernetes | Microservices | Microsoft Dynamics | Microsoft Dynamics 365 | Node.js | Python | Quality audit | RAG | Resilience | Salesforce | Scalability | Security | ServiceNow | Yellow.ai | Zendesk
Roles
AI | AI Engineer | Automation Engineer | Engineer | Senior Software Engineer | Software Engineer
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