Innovation Tech Solution Sales Specialist (GenAI / Cloud), BytePlus - Indonesia

Tasks

• Collaborate on cross sell
• Collaborate on up sell
• Define and improve customer lifecycle
• Drive customer success culture
• Drive product adoption
• Identify risks and growth opportunities
• Improve customer satisfaction
• Manage customer success platforms
• Manage onboarding and training
• Monitor account health
• Provide client support
• Provide product roadmap feedback

Perks/Benefits

• N/A

Skills/Tech-stack

Account Management | Client Onboarding | Cloud Computing | Cross-selling | Customer Retention | Customer Success | Enterprise Sales | Product Roadmap | Training and enablement | Upselling