IT Support Data Analyst III
TD Centre - South - 79 Wellington Street West, Toronto, Ontario, Canada
CAD 59K-84K Senior-level Full Time
Tasks
- Analyze optimization opportunities
- Implement process improvements
- Maintain documentation and operational records
- Maintain operational availability and SLA
- Manage incident management and escalation
- Monitor production environment
- Monitor system lifecycle and performance
- Perform problem identification and troubleshooting
- Provide day-to-day application support
- Resolve incidents and problems
- Schedule and execute change management
- Support application releases and deployments
- Support disaster recovery planning
- Support testing and report results
Perks/Benefits
Skills/Tech-stack
Change Management | Disaster Recovery | Disaster Recovery Planning | Incident Management | Monitoring | Operating Systems | Problem Resolution | Production Support | Recovery Planning | SQL | Stakeholder management | Unix
Education
N/A
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