Application Administrator I & Enrollment Systems Specialist
Tasks
- Administer application systems and workflows
- Coordinate system upgrades patches testing documentation implementation troubleshooting
- Create and maintain technical documentation training materials process maps SOPs troubleshooting guides
- Develop and maintain queries reports dashboards and data exports
- Manage user accounts access permissions and application security
- Monitor application performance metrics and perform corrective preventive actions
- Recommend process improvements and workflow changes
- Review enrollment data for accuracy completeness and consistency
- Support CRM configuration maintenance and improvement
- Support data integrations and data movement between systems
- Troubleshoot hardware software and system problems
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Customer Relationship Management | Customer relationship | Dashboards | Data Export | Data integration | Documentation | Patch Management | PeopleSoft | Relationship Management | Reporting | SQL | Slate | System Administration | System Integration | System Upgrades | Test automation | Training | Troubleshooting | Workflow Management
Education
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