Pharmacy Technician, Fulfillment | Onsite- Pittsburgh
Tasks
- Collect patient feedback and share with management
- Document call information according to procedures
- Follow security and privacy practices
- Maintain confidentiality of patient information
- Participate in ongoing product education
- Provide patient care and triage to appropriate teams
- Receive inbound calls to resolve issues
- Use knowledge base to resolve inquiries
Perks/Benefits
- 401k matching
- Disability insurance
- Employee assistance program
- Free parking
- Free shuttle service
- Life insurance
- Paid Holidays
- Paid sick time
- Parental leave
- Snack and Drink Stipend
- Vacation
Skills/Tech-stack
Call Center | Call center support | Communication skills | Customer Service | Data Privacy | Documentation | HIPAA compliance | Knowledge Base | Technical aptitude | Triage
Regions
Countries
States
Cities
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