Asesor de Atención al Cliente - WhatsApp & Chatbots

Tasks

• Answer inbound messages
• Maintain communication quality standards
• Manage WhatsApp channel
• Manage chatbot channel
• Monitor customer conversations
• Provide product information
• Qualify leads
• Record lead contacts in CRM
• Respond professionally
• Route qualified leads

Perks/Benefits

• Paid time off
• Professional development opportunities
• Remote work
• Team building events
• Udemy Business Subscription

Skills/Tech-stack

Active Listening | CRM | Chatbot | Customer support | Empathy | Lead Qualification | Trading | WhatsApp Business | Written communication