Customer Operations Manager - Robotics (M/F)
Faverges-Seythenex, France
EUR 50K-55K (estimate) Mid-level Full Time
Tasks
- Conduct performance indicator analysis
- Define roles and responsibilities
- Design target organization based on customer portfolio segmentation
- Drive continuous improvement of customer operations
- Ensure customer satisfaction
- Harmonise practices across divisions
- Implement and optimize sales tools
- Implement organizational changes across sales regions
- Optimize pre sales and post sales operations
- Optimize sales processes and associated costs
- Oversee customer operations management teams
- Steer business using data collection
Perks/Benefits
- Company restaurant
- Cooperative benefits
- Health insurance
- Remote work
- Transportation
- Two annual bonuses
- Works Council
Skills/Tech-stack
CRM | Change Management | Data Analysis | ERP | Performance indicators | Project Management
Education
Regions
Countries
States
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