Principal, AI Strategy & Analytics
Virtual Office (North Carolina), United States
R
USD 161K-283K Senior-level Full Time
Tasks
- Align AI initiatives to measurable business objectives
- Analyze customer operational and experience data
- Apply statistical analytics and modeling
- Assess AI adoption readiness data governance and reporting
- Build repeatable tools playbooks and KPI libraries
- Contribute to AI Outcomes methodology and frameworks
- Create executive reporting scorecards and business cases
- Develop KPI frameworks and value realization models
- Develop phased AI transformation strategies
- Establish baseline measurement approaches
- Evaluate adoption gaps and optimization opportunities
- Identify improvements in customer experience and operational efficiency
- Lead executive AI advisory engagements
- Mentor consultants and strategists on outcome driven AI
- Prioritize AI use cases by value and feasibility
- Represent AI strategy team as subject matter expert in customer meetings
- Support cross functional customer execution teams with measurement plans
- Translate business goals to AI opportunity roadmaps
- Validate AI initiative value before and after adoption
- Validate existing AI investment value and recommend tuning
Perks/Benefits
- N/A
Skills/Tech-stack
Analytics | Artificial Intelligence | Benchmarking | Business case | Business case development | Case Development | Causal Inference | Customer Experience | Customer experience analytics | Data Availability Assessment | Data Governance | Data Modeling | Data availability | Executive Presentations | Experience Analytics | Experimentation | KPI Development | Measurement strategy | Operational analytics | Optimization | Predictive Analytics | ROI modeling | Reporting | Statistical Analysis | Value Realization
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