Manager - Personal Financial Services (Business Campaign & Analytics)
HLT-Hong Leong Tower, Malaysia
USD 56K-76K (estimate) Mid-level Full Time
Tasks
- Create and maintain training materials and best practice guides
- Design campaigns using data driven insights
- Ensure scripts and customer journey setup accuracy before go live
- Maintain data integrity in CRM and marketing automation platforms
- Manage campaign calendars and ensure delivery accuracy
- Monitor customer behavior data and suggest proactive interventions
- Monitor daily request volumes and prioritize by business impact
- Optimize onboarding flows and re engagement campaigns
- Review campaign performance and recommend continuous improvements
- Track analyze and report campaign performance metrics
- Troubleshoot campaign deployment and data flow issues
Perks/Benefits
- N/A
Skills/Tech-stack
CRM | Campaign Management | Customer Journey | Customer journey mapping | Dashboarding | Data Analysis | Data Integrity | Data Visualization | Journey Mapping | Marketing Automation | Prioritization
Education
N/A
Roles
Analyst | Analytics | Analytics Manager | Business Analyst | Manager | Product Analyst
Regions
Countries
States
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