Lead IT Support Specialist Fulfillment Center
Address: 5710 YOUNG PINE RD,ORLANDO,FL,32829-07400-01397-M
USD 40K-60K Senior-level Full Time
Tasks
- Document fault patterns and permanent fixes
- Install hardware and software
- Maintain and troubleshoot material handling software
- Maintain inventories of IT supplies
- Manage ticket workflow and resolution tracking
- Perform second level and third level support
- Provide technical recommendations to customers
- Resolve escalated support issues
- Troubleshoot LAN and RF devices
- Troubleshoot and repair desktops and printers
- Upgrade systems
Perks/Benefits
- N/A
Skills/Tech-stack
AIX | AS400 | ISeries | LAN | Microsoft Office | Microsoft Windows | Network Troubleshooting | Printers | RF devices | Unix | VMware | VMware vSphere | Windows server
Roles
IT | IT Support | IT Support Specialist | IT Support Specialist Lead | Lead | Specialist | Support Specialist
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