Lead Technical Support Engineer - Power Conversion and Storage Solutions

Remote, United States R

USD 98K-164K Senior-level Full Time

@ G...

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Found 2d ago

Tasks

Communicate customer feedback internally
Conduct technical reviews and site visits
Coordinate with service teams for issue resolution
Document field findings and resolutions
Drive cross functional alignment on customer commitments
Lead technical discussions for issue resolution
Maintain records of open issues and performance trends
Manage and track fault reports to closure
Monitor system performance trends
Perform root cause analysis and troubleshooting
Produce technical documentation and reports
Provide post commissioning technical support
Provide remote and onsite technical support
Serve as lead technical point of contact

Perks/Benefits

Career development

Skills/Tech-stack

Education

Bachelor of Science

Roles

Regions

North America

Countries

United States

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