Customer Support Systems & Analytics Lead
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
R
USD 138K-192K Senior-level Full Time
Tasks
- Advise systems admins on data structure
- Build reports and dashboards
- Configure Zendesk instance
- Document data structures and reporting methodologies
- Enforce data hygiene standards
- Evaluate CS tools and recommend improvements
- Maintain reporting and analytics
- Monitor and analyze AI chatbot data
- Support stakeholders with reporting
- Translate data into recommendations
Perks/Benefits
- N/A
Skills/Tech-stack
Business Intelligence | Dashboards | Data Governance | Data Hygiene | Data Modeling | Data Quality | Intercom | Knowledge Management | Metabase | Omni | Reporting | SQL | Zendesk | Zendesk Analytics
Education
N/A
Regions
Countries
States
Related jobs
-
Anomaly Detection | Dashboards | Data Quality | Data Visualization | DatabricksDeloitte Days | Flexible benefits spending account | Flexible work arrangements | Hybrid work arrangement | Learning daysEntry-level Full TimeToronto, ON, CA, M5H 0A9 R6h ago
-
Data Analyst USD 110K-130KA/B | A/B Testing | B testing | DBT | Data Visualization401k matching | Discounted products | FSA | Flexible PTO | Free product accessMid-level Full TimeNew York, NY R9h ago
-
DAX | Data Governance | Data Modeling | Data Quality | ExcelFinancial benefits | Flexible time off | Health and wellness benefits | Inclusive workplace | Opportunities to improve data systems and processesMid-level Full TimeCanada R10h ago
-
Data Science Intern (Winter 2027) USD 110K-118KDashboards | Data Analysis | Data Visualization | Python | REntry-level InternshipSan Francisco, California R14h ago
-
Sr Fraud Data Analyst, P2P & Cash Advance USD 100K-165KACH | Account takeover | Dashboarding | Data Analysis | Fraud investigation401k match | Dental insurance | Gym membership discount | Health insurance | Life insuranceSenior-level Full TimeUnited States, Remote R14h ago
-
Data Analyst, Pricing USD 143K-165KAnomaly Detection | Data Pipelines | Data Validation | GitLab | JiraMid-level Full TimeCA - San Francisco; WA - … R14h ago
-
Sr Data Analyst USD 109K-156KAccess Control | Cassandra | Cause analysis | Confluence | DashboardingSenior-level Full TimeRemote, United States R14h ago
-
Credit Analytics USD 130K-170KBehavioral analytics | Credit Risk | Data Analysis | Machine Learning | Portfolio analytics401k match | Flexible time off | Health benefits | Remote-friendly | Stock optionsSenior-level Full TimeUnited States (Remote) R15h ago
-
Principal, Data/Analytics and Benchmarking USD 129K-186KAI | Benchmarking | Dashboarding | Data Governance | Data ModelingSenior-level Full TimeUnited States R15h ago
-
Business Analyst/Data Analyst (SQL) USD 110K-130KAgile | Business Analysis | Business Requirements | Data Analysis | Jira401k retirement plan | Employee assistance program | Health spending account | Life insurance | Long-term disabilityMid-level ContractCharlotte, North Carolina, USA R15h ago
-
Technical Planning Analytics Analyst (Contract) USD 113K-170KCognos | Data Management | Excel | HTML | IBM PlanningDental insurance | Medical insurance | Vision insuranceMid-level ContractUnited States, Remote R15h ago
-
BigQuery | Claude Code | DBT | Fivetran | HexHealth benefits | Paid time off | Remote work | Two week sprintsSenior-level Full TimeCanada R16h ago
-
BigQuery | DBT | Fivetran | Looker | PythonCareer growth opportunities | Remote work | Two week sprintsSenior-level Full TimeUnited States R16h ago
-
Data Analyst CAD 90K-100KAPIs | Alteryx | Azure Databricks | Data Analysis | Data AutomationContract employment | Hybrid workMid-level ContractToronto, Ontario, Canada R17h ago
-
Senior Consultant, Analytics Consulting USD 122K-155KData Analysis | Data Visualization | Healthcare Analytics | Machine Learning | Mathematical ModelingSenior-level Full TimeUnited States R18h ago
-
Software Engineer II - Business Intelligence USD 139K-166KAWS | AWS Glue | Amazon Athena | Amazon QuickSight | DatabricksFlexible location | Remote work optionMid-level Full TimeAnn Arbor, MI; Remote (US) R19h ago
-
API | Data Management | Data Quality | Data Quality Rules | Informatica AxonLocal only candidates required | Onsite Hybrid work arrangement | Remote onsite schedule Mondays and Wednesdays remote Tuesdays Thursdays Fridays onsiteSenior-level Full TimeAustin, TX R20h ago
-
Mid-level Full TimeAustin, TX R20h ago
-
Mid-level Full TimeAustin, TX R20h ago
-
API Integration | Cloud services | Data Management | Data Quality | Data Quality RulesSenior-level Full TimeAustin, TX R20h ago
-
Fulfillment Analyst USD 65K-73KJSON | Microsoft Excel | Microsoft Office | Microsoft PowerPoint | Microsoft Word401k company match | Discounted pet insurance | Discretionary time off | Employee assistance programs | Employer-paid life insuranceMid-level Full TimeRemote - United States R23h ago
-
Sales Planning & Analytics Analyst CAD 67K-86KCustomer Relationship Management | Customer relationship | Dashboards | Data Analysis | Data SynthesisDental insurance | Disability insurance | Employee assistance program | Family assistance program | Life insuranceMid-level Full TimeMontreal, Quebec, Canada R1d ago
-
Data Analyst and Reporting Tools Developer CAD 105K-152KBusiness Intelligence | Business Objects | Data Flow | Data Flow Analysis | Data ModelingComprehensive health benefits | Flexible working arrangements | Hybrid work options | Mental health services therapy support | Paid parental leave top upMid-level Full TimeMississauga Office, Canada R1d ago
-
Data Scientist, Fraud Detection, temporary position CAD 79K-106KApache Spark | Cloud Pak for Data | Databricks | GitHub | IBM CloudDefined benefit pension plan | Flexible vacation | Group insurance | Health and wellness expense reimbursement | TelemedicineMid-level Full Time Temporary1, Complexe Desjardins, Montréal, Canada R1d ago
-
Lead Gen AI Analyst USD 90K-110KCalibration | Content Quality | Dashboarding | Data Analysis | Data labelingHybrid work | Remote workSenior-level Full TimeSanta Clara, California, United States R1d ago