Manager, Fulfillment Technology
Aurora, IL, United States; Irving, TX, United States; Newark, NJ, United States
USD 165K-220K Mid-level Full Time
Tasks
- Coordinate third-party support
- Create reporting dashboards
- Deploy AI assisted support tooling
- Drive structural fixes
- Ensure 24x7 coverage planning
- Handle issue escalation
- Lead QC and integration testing
- Manage WMS integration changes
- Manage WMS support team
- Manage problem management
- Own change management
- Perform root cause analysis
- Provide end to end incident management
- Roll out WMS implementations
- Support RF scanner tablets and workstations
- Validate new releases
Perks/Benefits
- 401k match
- Company outings
- Employee discounts
- Employee resource groups
- Health plans
- PTO
- Parental leave
Skills/Tech-stack
Change Management | Data analytics | Databricks | Excel | Google Sheets | HighJump | ITIL | Incident Management | Infios | Integration Testing | Koerber | Management System | Problem Management | QC testing | RF scanners | SQL | Snowflake | Software testing | Tablets | Warehouse Management | Warehouse Management System | Workstations
Regions
Countries
States
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