Manager II, Premier Support Engineering - EMEA
Amsterdam, The Netherlands; Dublin, Ireland; Paris, France
EUR 46K-67K (estimate) Mid-level Full Time
Tasks
- Collaborate with internal teams on escalations
- Develop coach and mentor Premier Support Engineers
- Handle employee relations issues
- Manage Premier Support Engineers
- Manage performance reviews and plans
- Oversee team projects and initiatives
- Own team accountability and performance
- Reproduce and debug issues
- Resolve high-priority escalations
- Troubleshoot client issues
Perks/Benefits
- Best-in-breed onboarding
- Career pathing
- Community guilds
- Continuous professional development
- Employee Stock Purchase Plan (ESPP)
- Global benefits
- Inclusion talks
- Inclusive culture
- Mentor and buddy program
- Product training
- Stock equity (RSUs)
Skills/Tech-stack
Debugging | Incident Management | Linux | Open Source | Troubleshooting
Education
N/A
Regions
Countries
States
Related jobs
-
Mid-level Full TimeDublin, Ireland19h ago
-
Senior-level Full TimeMontbonnot-Saint-Martin, Auvergne-Rhône-Alpes, France4d ago
-
Automation | Business Process | Business Process Management | Data Interrogation | Data QualityCareer development program | Company retirement plan | Employee committee benefits | Employee savings plan | Family leaveSenior-level Full TimePARIS, Paris, France9d ago
-
Senior Manager, AI Engineering and Operations EUR 55K-78KAgent systems | Agentic AI | Automated testing | CI/CD | Cloud NativeDisability coverage | Employee Assistance programmes | Health and Wellbeing Programmes | Learning and development opportunities | Life assuranceSenior-level Full TimeIreland, Dublin R11d ago
-
Data Engineering & AI Manager EUR 45K-60KAI Engineering | AWS | AWS CloudFormation | Airflow | CI/CDCareer development | Flexible work | Global culture perks | Health coverage | Paid time offMid-level Full TimeCourbevoie, France16d ago
-
Data Engineering & AI Manager EUR 45K-60KAWS | Apache Airflow | CI/CD | DBT | Data GovernanceCareer development | Flexible work | Global culture perks | Health coverage | Paid time offMid-level Full TimeCourbevoie, France16d ago
-
Airflow | Analytics architecture | Astronomer | Automation | BI AdministrationCompany bike program | Eco friendly mobility package | Employee Health Insurance | Employee Social Committee Benefits | Gymlib accessSenior-level Full TimeIssy-les-Moulineaux, IDF, France19d ago
-
Analytics architecture | Apache Airflow | Automation | BI Administration | Business IntelligenceCSE support | Career development | Flexible work options | Healthcare insurance subsidy | Meal ticketsSenior-level Full TimeIssy-les-Moulineaux, IDF, France R19d ago
-
ADR | AI Assisted Development | AWS | Agile | Automated testingMid-level Full TimeDublin Office, Ireland24d ago
-
Embedded SW Engineering Manager I EUR 42K-60K802.15.4 | ARM Cortex | ARM Cortex-M | Agile | Automated testingE-learning platform | Employee discount | Fitness facilities | Health insurance | Holiday bonusMid-level Full TimeLyon, Auvergne-Rhône-Alpes, France26d ago
-
AI Engineering Manager EUR 58K-75KAzure | Compliance | Conditional Access | Copilot Studio | DLPEmployee Assistance programmes | Health and Wellbeing Programmes | Learning and development opportunities | Life assurance and disability coverage | Retirement and pension plansMid-level Full TimeIreland, Dublin1mo ago
-
AI Governance | Access Management | Breach response | Data Architecture | Data BreachAdditional annual leave | Bike to work scheme | Discounted health insurance | Flexible working | Free gym membershipSenior-level Full TimeDublin 2, IE1mo ago